Refiner offers a built-in follow-up feature that will dramatically increase survey response rates.
A user might not notice your survey widget the first time it is shown to them. In this case, they neither dismiss nor complete the survey.
With an activated Follow-Up mode, your survey will be shown multiple times until a user either completes or dismisses it.
You can choose how often and in which time intervals Refiner should prompt your users.
To guarantee a good user experience, we recommend to show the survey not too often and wait at least a couple of minutes between each round.