Refiner offers a built-in follow-up feature that will dramatically increase survey response rates.
A user might not notice your survey widget the first time it is shown to them. In this case, they neither dismiss nor complete the survey.
With an activated Follow-Up mode, your survey will be shown multiple times until a user either dismisses or completes it.
You can choose how often and in which time intervals Refiner should prompt your users.
To provide a user experience that is not perceived as too pushy, we recommend to show the survey not more often than three times with at least 5 minutes delay between each try.