Distribution Channels

When surveying your users, context and the right timing matters. This is why we are big advocates of “in-app survey widgets” which is also our flagship product.

There are however situations where in-app surveys don’t work or are not the ideal choice. For those situations, Refiner also offers alternative distribution channels such as email or shareable links.

When creating a new survey, you’ll be asked to choose a Distribution Channel. Depending on your choice, additional options are available for your survey.

You can choose of the following supported distribution channels.

Web-App Survey Widgets

Survey users while they are using your web application. Thanks to precise targeting options, in-app surveys provide unbeatable response rates and data accuracy.

Mobile In-App Surveys

Survey users right inside a native iOS and Android app. Precise targeting options allow you to survey the right users at the exact right moment.

Email Surveys

Send surveys to the inbox of your users with the email service provider you are already using. We provide you with a HTML code snippet that can be included in any email.

Shareable Survey Links

Create a survey link that you can share with your audience. Customize the URL of your survey link to identify your users or add hidden contextual data.

Embedded Surveys

Embed a survey right into a HTML document at a location of your choice. Embedded surveys are a great fit for onboarding surveys or surveys on purchase confirmation pages.

Website Survey Widgets

Website Popup Surveys are great for surveying visitors of your marketing website. Inquire more information about who is visiting your website and how they heard about you. You can also use them as a lead generation tool.

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