Product Updates

New Feature
May 10, 2020

Launching our new Dashboard

Two months after our official launch we finally equipped Refiner with a proper survey data Dashboard. A feature that most people would consider table stakes for a customer survey tool... [more]
New Feature
April 2, 2020

Google Tag Manager (GTM) integration

With our Google Tag Manager plugin, you can install Refiner on your website or app without requiring a developer to update the code. If you are already using Google Tag... [more]
Improvement
March 28, 2020

Better survey triggers with follow-up mode

Launching micro-surveys at the exact right time is crucial for high response rates and accurate responses. This is why we improved our Targeting & Launch Trigger options. You can now... [more]
Improvement
March 25, 2020

Translate all survey controls

It's now possible to translate every single message or button (e.g. "Continue", "Close", ..) in your survey. When you add a survey element, click on "Advanced Options" and you'll be... [more]
New Feature
March 20, 2020

Export survey responses to Excel or CSV

We know, this is kind of embarrassing ... But we actually launched Refiner without a basic data export feature in place. It's now possible to export all your survey responses... [more]
New Feature
March 14, 2020

Survey anonymous website traffic

Refiner unleashes it's full power when you identify your users. However, there are many use-cases where identifying a user is not adding any value. To make the installation of Refiner... [more]